About Us

Our Vision

Here at Woodside Medical Practice, we want to provide patient-centric services that are coordinated and personal while promoting appropriate self-care options. We want to provide our patients with all the necessary information they need to live a long, healthy life.

  • We will put our patients at the heart of everything we do by thinking like them and seeing the world through their eyes while understanding and anticipating their needs.
  • We will always be accessible and approachable, providing great service through efficient and straightforward processes.
  • We will strive to be the best we can be, treating people with dignity, compassion, and respect. Our patients will feel comfortable and safe, secure in the knowledge that they will always be offered a good primary care service.
  • We will use language that is clear and concise, ensuring that we are understood.
  • We will continuously challenge ourselves to improve the way we work, providing excellent value for money for our patients and the NHS.
  • We aim to be at the forefront of modern general practice, offering a wide range of services and facilities.
  • We aim to use technology smartly to improve the efficiency and effectiveness of our administration, patient contact, and clinical activity.
  • We will continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient, and adaptable work force to meet the needs of our patients and communities.
  • We aim to support the development of a greater understanding and treatment of disease through proactive engagement with research projects.
  • We will seek to collaborate and work in partnership to strengthen community links and respond to local, regional, and national initiatives.

Our Values

  • Working together for patients: Patients come first in everything we do and in every decision we make.
  • Respect and Dignity: We value every person—whether patient, their families or carers, or staff—as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities, and limits. We do not discriminate based on race, colour, religion, gender, gender expression, age, nationality, disability, marital status, or sexual orientation.
  • We will support patients in caring for themselves and empower them to improve and maintain their own health. We recognise that a caring doctor may at times have to challenge and confront as well as listen and support.
  • Commitment to Quality of Care: We earn the trust placed in us by insisting on quality and striving to get the basics of quality of care – safety, effectiveness, and patient experience.
  • Compassion: We ensure that compassion is central to the care we provide and respond with humanity and kindness to each person’s pain, distress, anxiety, or need.
  • improving lives.  We strive to improve health, wellbeing, and people’s experiences of the NHS.
  • Everyone counts. We maximise our resources for the benefit of the whole community, and make sure nobody is excluded, discriminated against, or left behind.
  • We will not tolerate any form of abuse towards our clinicians and staff and will act quickly to address such behaviours in the most appropriate way. We are committed to the care of all of our staff and will promote a happy working atmosphere.

Our Services

We offer a range of services via the Practice such as minor surgery, travel vaccinations and diabetic reviews. Other available services can be found via our Patient Services page.

Comments, Complaints & Suggestions

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